Shipping policy

Thank you for shopping with 4th Gen Coffee. Here's everything you need to know about how we get your coffee to you.

Order Processing All orders are processed within 2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email once your order has been dispatched.

Domestic Shipping — Kenya

Shipping costs vary by location and will be calculated at checkout based on your delivery address. We work with available courier partners best suited to your destination to ensure safe and timely delivery.

International Shipping We ship internationally to select destinations. International orders are estimated depending on the destination country, customs clearance, and local postal services. Shipping costs are calculated at checkout based on destination, could take longer. 

Please note that international customers may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.

Courier Partners We work with reputable courier partners based on your delivery destination to ensure your order arrives safely and on time.

Delays While we do our best to meet estimated delivery times, delays may occasionally occur due to high demand, weather conditions, or customs processing. We appreciate your patience and will keep you informed of any significant delays.

Order Tracking Once your order is dispatched, you will receive tracking information via email where available.

Questions? Contact us at info@4thgencoffee.com with your order number and we'll be happy to help.